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Internet Explorer Cannot Display The Webpage Using Cac

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Solution 4-1: Make sure the ActivIdentity Shared Store Service is started. Problem 22: Receive: "Could not initialize installation. On the Signature Method tab, make sure the radio button is on the bottom choice - "Sign using a certificate or smart card." Don't change anything else. Once it works, add this new one to your Favorites. weblink

Information: Bob Ridenour at Fort Gordon figured this out: "If you have the Common Policy certificate installed it prevents access to ATAAPS. Solution 7: Follow guidance in this PDF, or watch this video Problem 8: If you are using Windows XP and you experience the Lotus Forms "hanging" it may Show more Language: English Content location: United States Restricted Mode: Off History Help Loading... Details show "Null pointer dereferenced (in function RegistryIterator::updateCurrent()@.\src\RegistryProfile.cpp:line531) Stack trace (unavailable) Solution 6-1: Run this batch file to fix your computer. you could check here

Ako Page Cannot Be Displayed

This solution fixed both Vista 32bit and Win7 64bit systems that were imaged w/ AGM disks that had the problem. Make sure the Startup type is set to Automatic and if not started, select Start. Reinsert CAC, then attempt to access DTS again. Click on Tools, Advanced, select Forget State for all cards.

Reply John March 8, 2014 I've been trying to get enterprise to work with windows 8. If yours is the correct version, please try the ideas below: Solution 3-2:In Internet Explorer, Go to tools, Internet options, Security (tab) -Click on trusted sites and change the Problem 3: Cannot upload forms to Forms while using Vista or Windows 7 Solution 3-1: If using IE 8, 9, IE 10 See here for instructions for using Compatibility View Activclient Windows 10 Sign in to add this to Watch Later Add to Loading playlists...

If you are please contact your ISP.  See if they can access the Army Knowledge Online and work with them to continue troubleshooting your issue.  You can also browse to the Microsoft support They are being mandated by the CIO-G6 (Chief Information Officer - G6) office which is based off of JTF-CNO CTO 07-015 (CAC required), Public Key Infrastructure (PKI) Implementation (specifically Task 10). Provided by CPT H Solution 6-3: 64 bit systems IBM Forms Viewer 4.0: Copy and paste libeay32.dll from C:\Program Files\ApproveIt to the following folders: C:\Program Files(x86)\IBM\Forms Viewer\4.0\extensions and to C:\Program https://militarycac.com/faqs.htm Be patient.

Solution 4-1: Download a program like DoPDF, print your form to the DoPDF "printer," then print the PDF to your printer Solution 4-2: Open Pure Edge, Select Preferences, Printing options, Ako Help Desk Solution 10-3: For Mac users, try clearing your keychain if you have received a new CAC and the site used to work. By selecting the “Launch” button for your resident/classroom course, you will be directed to DAU Blackboard where you may access your training materials from the “Course List” on the right side Verify you have the latest DoD certificates installed 2.

Military Cac Windows 10

Here's How: Logon to AKO with your CAC.

Sign in Share More Report Need to report the video? Ako Page Cannot Be Displayed Click on ‘Mail Preferences'. Active Client Windows 10 Please scroll to the top of the page where you will see one line of text that will be green for a successful change or red telling you a reason why

Problem 7: Receive "An internal error has been encountered (the specified smart card is no more available for use)" when trying to access CAC using ActivClient 6.1 on computers with built have a peek at these guys Do not attempt these on your Government Computer (unless otherwise noted) THE TOP 16 CURRENT PROBLEMS [with SOLUTIONS] BEING EXPERIENCED 1: Most DoD website access problems [for Windows DAMIEN BARRETT 20,604 views 11:18 How to Remove Security Certificate error on Internet Explorer - Duration: 1:08. I followed your guidance as far as SSLs and TLSs to check and uncheck. Cac Card Credentials Could Not Be Verified

Solution 8: ActivClient is designed to only work with the card reader installed on the VIEWING computer. Navy Resources 15,631 views 6:23 CAC on MAC - Duration: 6:57. Visual steps An Air Force Major sent this: "When I tried to access the CAC User Maintenance Portal on a Windows 7 computer, the Java failed; however, when I tried check over here Simply re add AKO to your favorites replacing your existing favorite.

If your account is listed as an Army volunteer, Guest, family member, retired, or other military branch, you will not be able to download the file from AKO. Dod Certificates Please repair your ApproveIt Installation and try again." Information / Solution 19: This problem occurs for users who's ApproveIT has been updated or installed by the system administrator but never Contact your local Help Desk to verify whether your user account is still in the system.

It is posted at the following URL: https://www-304.ibm.com/support/docview.wss?uid=swg21474129 Problem 9: Receiving "Bad length error" or "Link-exception is thrown" when submitting a form Solution 9-1: Visit IBM's support

kardiac6 21,987 views 7:19 Set up CAC access with Firefox - Duration: 5:02. Solution 18-7: Uninstall ApproveIt 5.8.2, 5.9, or 6.1, restart computer, Install ApproveIt 5.7.3. (Only on XP and Vista systems) Follow instructions below. hein lay 23,579 views 4:03 Updating an SCR331 CAC Reader Driver - Duration: 8:44. Army Enterprise Email Answer 15: Visit this AKO Help page regarding username change Question 16: I am having problems using my CAC on AKO with Internet Explorer (IE 8, 9, 10

Sign in to make your opinion count. Answer 11: To remove the CAC-Only logon, you must be able to access your account with your CAC. Problem 11: "This page can't be displayed" message appears on your computer screen when trying to access a CAC enabled website. this content Answer 20: You are using a link in your Favorites to access AKO, try from this direct link: https://www.us.army.mil If this works, it means your AKO link in your favorites is

When the Open With box opens up, select Browse and navigate to C:\Windows\ and click on explorer. Problem 13: You have ActivClient installed on your computer, but do not use your CAC reader that often AND you are tired of the annoying message that pops up telling you ralienpp 32,698 views 9:17 How to find SSD1 in your Army AKO - Duration: 11:18. Solution 2-3: Close browser, reopen it, clear your cache and temporary internet files.

CAC Reader "should" now be showing in ActivClient. When I started a browser session with the 64-bit IE, I was able to get to the User Maintenance Portal just fine." Answer 18.2: You can also visit an ID If your particular problem is not on this page, please feel free to contact me and we will figure it out together. Open your Tools menu and click Internet Options.

Solution 4-5: Follow guidance in this PDF, or watch this video Problem 5: CAC works to sign forms, but cannot access CAC enabled websites. Solution 2-8: If you have a 3rd party DAR (Data at Rest) called Credent installed, it seems to encrypt something in the user's profile that will not allow them to logon With the Viewer open Click File, Preference, Advanced settings and select the Use "X" style check boxes, click apply, and then OK. Michael J Danberry 14,530 views 17:02 How to repair Internet Explorer - Duration: 13:58.

Click on the ‘My Account' tab. So, if you are using another CAC enabler, uninstall it per the Mac uninstall page, then download and install CACkey from table 4 on the CAC enablers page. .. . Solution 17: Follow guidance in this PDF, or watch this video Problem 18: When attempting to sign a form, you receive:"Unable to sign using a certificate; there are You don't have to restart the computer, just Internet Explorer.

Click the Delete button. -Log out of AKO and close all your Internet Explorer windows. -Open Internet Explorer and log back into AKO. -Please try to upload the form again Sometimes when you type in your new password, it will 'look' like you didn't do it right, because it will come back to the same page.